I used to be on AA flight 487 yesterday likely from San Diego to Charlotte. I just need to praise a flight attendant that went past the day by day routines of her career. She was so polite & friendly and prepared to share her encounters along with make me feel much more comfortable.
Hello, I necessary to alter this reservation, I booked this flight, I purchased insurance policy, I’m needing to go go to my mother who has terminal brain cancer, I’ve been flying American The full time and energy to get to find out her. I have been obtaining insurance each time, and this time, My husband is snowed in and can’t come house in time to glimpse immediately after my Youngsters so I'm able to go away. I are actually over the cellular phone now for over 1 hour endeavoring to modify or get something likely with my flight with Unquestionably no achievement plus the travel insurance you give and promote as does not deal with such a vacation change unexpected emergency (!
We have already been Recurrent flyer consumers for over thirty a long time, and on the list of attractions for us to continue with the services tend to be the perks you supply to us and the good service we have always had in so many journeys with AA. On Jan 29 2015, I identified as AA en Español to produce arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Girl Ana Maria assisted me with the many paper perform and I did purchase all the extra expenditures with my City Credit Card foe my partner and myself and Ana Maria told me which i will receive affirmation on my e mail, and gave me in excess of the cellular phone our two locator information. Well, now Once i known as once more for the reason that we did not get the knowledge on my electronic mail, we ended up knowledgeable to our surprise that only my husband experienced reservation and there was almost nothing on document for myself!
Based upon this expertise I'm able to only conclude this follow appears to be business as regular for American Airlines, especially following witnessing signals about not removing cots from specified areas. How can a company justify acquiring in excess of 50 Older people snooze on cots within an airplane terminal? This must be a concern for the Fire Marshals!
My husband and I experienced top quality tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We had been purported to get there in Denver at 1:30 pm. The leg outside of Charlotte, nc was an complete nightmare. We ended find more info up delayed, experienced a crew improve, no water or ice, and many others.
I cannot imagine you board travellers prior to doing all of your checks around the plane. Leaving your shoppers caught for more than 2 hours with no to little details is complete bullshit. While you're mainly the same as every airline On this respect, it’s simply just not acceptable to treat your consumers this way.
Nevertheless wanting to uncover someone to help you me with my situation. Have sent a information around the AA web-site using a response that produced no sense. Have called and been told to ship the information. I tried to click for more response for the message that built no sense And that i obtained an e-mail back again stating which the e-mail handle I responded to is not is use.
I used two hrs and also a 50 percent at AA counter and didn't have the selection as I are already instructed or to loose my ticket and go house
it really is pitiful to acquire to report that my various e-mails to Purchaser Relations haven't been answered as of to this point Oct 29, a total insufficient probably the most elementary courtesy toward an eighty four several years outdated Very first-Class passenger and Frequent Flier….
AA misplaced my baggage in Miami by not having it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to check standing. It took three times for getting my luggage and I had to travel to Panama City Aprt to have my luggage soon after Tallahassee Aprt acquired it and despatched it to Atlanta then to PC by Delta.
Ps I also mailed a criticism to AA by way of their wed web-site and attempted to solve this issue and I hardly ever got a reaction. Just A further fictitious activity offered you by American
Also, there are actually identification needs on the airport since it relates to domestic airline travel. All customers age 18 many years and more mature must present official Image identification in advance of boarding the aircraft.
Getting just concluded (3/18) a flight from Miami Airport to Philadelphia, we click this located the service during the Miami Airport through the American Airline people today was not in keeping with economical or Experienced service. We were given incorrect Instructions to our Examine-in locale, nonetheless whenever we had to obtain in line for the security Check out. We were being despatched to the incorrect spot for that function.
never ever at any time obtained this kind of bad service as well as a company that just doesn’t care about there spending prospects